Returns & Refunds Policy

Last Updated: 3/1/24

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Returns:

In most cases, we understand that returning a product can be inconvenient. Therefore, if you wish to make a return, we generally allow you to keep the item. We believe in making the process as smooth as possible for our customers.

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Refunds:

Upon initiating a return request, you will be eligible for a refund. We will process the refund promptly once we receive your return request. Please note that the refund amount will be equivalent to the purchase price of the item. Please allow for 3-5 business days to process your refund request.

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Product Replacement:

Alternatively, if you prefer, we also offer the option to replace the product instead of receiving a refund. Simply let us know, and we will arrange for a replacement to be sent to you. Please allow for 3-5 business days to process your request.

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How to Initiate a Return:

To initiate a return or request a refund or replacement, please contact us via our online web form found here. Provide your order number and details about the item you would like to return, and we will guide you through the process.

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Remember, at Fig's Culinary Creations, your satisfaction is our priority. We appreciate your business and are committed to providing a positive shopping experience. If you have any questions or concerns, feel free to reach out to us!

Thank you for choosing Fig's Culinary Creations!